Please Read the Support Rules!!
Thanks a lot for purchasing our products!! Please take a few moments to familiarize yourself with the following terms and conditions regarding the support we offer:
Support Policy for the OrokuBlocks Plugin
Thanks for choosing OrokuBlocks! Please take a moment to read the Support Policy before creating a new ticket. Inside you'll find:
- What our Support Covers
- How to Create a Ticket
- What Support DOESN'T Include
The team provides support from Monday to Friday, from 9AM to 6PM (UTC-3). We always try to reply as fast as possible, but keep in mind that the response time can be up to 2 business days. The team does not provide support on weekends and public holidays.
Support Policy for Envato Market Items
Please refer to the following article for details: Support Policy for Envato Market Items
Customization Services
We always try to help in any way we can, but keep in mind that style / code customizations fall outside the support scope.
You can check here for customization services:
Codeable: Vetted WordPress developers.
We encourage you to first send them a message asking about what you need and they will advise you and give you an estimate. You can also check out past reviews of people who already worked with them.
Hosting Deal!
We’ve been asked multiple times about the hosting/service that we use, so here it is:
Hostinger: Cloud Startup Service